FAQ’S

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Are you planning your EPIC adventure over to Fraser Island but you still have a few questions? Simply take a look below and we’ll see if we can answer them for you now!

If your question isn’t on here, no worries! You can contact us here and one of our friendly staff will help you out!

Where do i leave my backpack and belongings whilst i am on Fraser?

We’ve got that one covered for you. Simply leave your backpack or suitcase in our luggage storage room for FREE whilst you go on the tour – No dramas!

 

What should I bring with me to Fraser Island?

Easy! Just click on the link >>> ‘What To Bring’. This will tell you all you need to know about the must have Fraser Island essentials.

 

How do i get to Nomads Noosa?

We’re located at 44 Noosa Dr, Noosa Heads, QLD, 4567. If you’re travelling by bus we’re located just a short walk from the Noosa Junction bus stop (we’re the closest hostel to the bus stop). If you’re driving just pop the address into Google Maps and we’ll see you soon!

 

Is there any parking at Nomads Noosa?

Yes, we’ve got you covered. There are some spaces on site but they’re subject to availability.

 

Can I stay in my car or campervan outside Nomads Noosa before or after the tour?

No. Unfortunately we are not allowed to let customers sleep in vehicles outside the hostel.
Feel free to park up outside and stay in our hostel from as little as $20 per night (if you book the two night package only) or check out some of the local campgrounds online. Just make sure you have this planned out in advance as Noosa accom gets booked out quick!

 

Will there be toilets & showers on Fraser Island?

Toilets? Of course.
Whilst we do pride ourselves on giving an authentic Aussie experience, we won’t make you go in the bushes…

Showers? No way.
We advise you to leave the Pantene Pro-V at home! We are going to take you swimming in crystal clear freshwater lakes daily. Natures best bathing experience!

 

Where do we sleep on Fraser Island?

We have an eco-certified campground set in an epic location right next to the beach. We provide all the gear (tents, sleeping bags & pillows) you just rock up and we’ll sort out everything else. We’ve also got a dingo-fence around the campsite so they won’t come and say hello whilst we’re having a BBQ.

 

I’ve heard about the Dingoes on Fraser Island. Are they dangerous?

Dingos are incredible creatures but they are also wild animals so they can be aggressive if provoked. Follow your guides instructions on how to be Dingo-Safe and you’ll be right!

 

How old do i have to be to drive on the tour?

If you wish to drive on the tour you must be 21 years old or more. You must hold a valid driving license and you must have held this license for a minimum of 2 years. 

 

I don’t have a driving license, can I still do the tour?

Absolutely you can still do the tour! There is always room for a navigator, a comedian, a DJ or a photographer… And If you don’t wanna take on these responsibilities – That’s cool too, just sit back and enjoy the ride – Palace Adventure style…

 

I have a driving license but I don’t know if I want to drive?

That’s cool too. No worries. If you don’t want to drive just let our guides know at the safety briefing. Easy!

 

I’m not driving so do i still have to pay the $20 vehicle damage levy?

Yes. All passengers must contribute to the insurance of the vehicle regardless of whether you will be driving or not. 

 

What happens if it is bad weather whilst i’m on Fraser Island?

Unfortunately as much as we wish we could control the weather – we can’t. Sometimes it rains on Fraser and we cannot guarantee you won’t get wet but as the saying goes… “Some people walk in the rain, others just get wet”. No matter what the weather, bring a waterproof jacket with you and we’ll still have an epic time.

 

Is Palace Adventures a party tour?

We pride ourselves on being a ‘rough an Adventure Tour suited to fun, social and adventurous travellers. Whilst we love a few cold beers in the evening we don’t want to spoil the next day with a bad hangover either.

 

Can i bring alcohol with me on the tour or do i buy it on the island?

Sure. We will even take you to a bottleshop (Aussie term for an off-license) at the last stop before the ferry in Rainbow Beach. HINT ALERT >> Buy your drinks on the way to Fraser as it’s way cheaper than buying them on the island. 

 

What is the recommended age range for passengers?

We have a strict 18+ policy for passengers. We recommend the tour to 18-35 years old backpackers.

 

 

What if i have already booked my tour but i wish to change the date or cancel my trip?

For date changes please contact us directly. Please be advised we have a strict 7 day date-change and cancellation policy. If you wish to change the date of your tour outside of the 7 day period there is a compulsory $40 date-change fee per person (payable directly to Palace Adventures).

If you wish to cancel your trip please be advised the 7 day date-change and cancellation policy applies. If you have booked through a travel agency please contact them directly for advice.

If you have booked direct with us please call us on +61 (07) 3184 0952.

 

Didn’t find what you were looking for?

Email us at info@palaceadventures.com.au and we’ll get back to you as soon as possible. 

Alternatively, feel free to give us a call us on +61 (07) 3184 0952